Terms of service
1. Introduction
Welcome to Kings N Queens. These terms and conditions outline the rules and regulations for the use of our services and website, located at 63-66 Hatton Garden, London, EC1N8LE, United Kingdom.
By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use Kings N Queens if you do not agree to all the terms and conditions stated on this page.
2. Definitions
- Client: Refers to any individual or entity that uses our services.
- Company: Refers to Kings N Queens, including its employees, owners, and affiliates.
- Services: Refers to all services provided by Kings N Queens, including but not limited to retail, bespoke jewelry design, and consultation.
3. Use of Services
- Clients must be at least 18 years of age to use our services.
- The use of our services and website must comply with all applicable laws and regulations.
- The Company reserves the right to refuse service to anyone for any reason at any time.
4. Products and Services
- All descriptions of products and services are subject to change at any time without notice, at the sole discretion of the Company.
- The Company reserves the right to discontinue any product at any time.
- Prices for our products are subject to change without notice.
5. Orders and Payments
- By placing an order, you are offering to purchase a product subject to these terms and conditions.
- All orders are subject to availability and confirmation of the order price.
- Payment must be made in full at the time of purchase unless otherwise agreed upon.
6. Returns and Refunds
- We offer a 14-day return policy for unused and undamaged items in their original packaging purchased on our website.
- Custom and bespoke items are non-refundable.
- To initiate a return, please contact us at info@kingsnqueens.co.uk.
7. Intellectual Property
- All content included on this website, such as text, graphics, logos, images, and software, is the property of Kings N Queens or its content suppliers and is protected by international copyright laws.
- Unauthorized use of any content from this website is strictly prohibited.
8. Limitation of Liability
- The Company shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or the inability to use our services or products.
- The Company's total liability to you for all damages, losses, and causes of action shall not exceed the amount paid by you, if any, for accessing this website or using our services.
9. Kings N Queens WARRANTY
a. We provide either a full or limited warranty with our pre-owned Goods for a period of 12 months from the date of delivery in accordance with our Warranty terms and conditions. Please take the time to read and understand these terms. Our warranty doesn’t apply to new Goods which are typically covered by a third party manufacturer’s warranty.
b. As a consumer, the warranty we provide is in addition to your legal rights in relation to Goods that are faulty or not as described. Advice about your legal rights is available from the local Citizens' Advice Consumer Service (website www.adviceguide.org.uk or call on 03454 040506).
10. Privacy
- We are committed to protecting your privacy. Please review our Privacy Policy, which governs the handling of your personal data.
11. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
12. Changes to Terms and Conditions
- The Company reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page.
13. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Kings N Queens
63-66 Hatton Garden,
London,
EC1N8LE
United Kingdom
Email: info@kingsnqueens.co.uk
Phone: +44 20 1234 5678
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.