FAQ's
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What brands of luxury watches and jewelry do you deal with?
We specialize in Rolex, Cartier, Patek Philippe, and other leading luxury brands.
How do i check my order status?
All weekday orders made before 1 pm are posted for next-day delivery. Any orders placed on a weekend will be posted the next working day,
Once your watch has been shipped, you will receive an email with your tracking details.
How do i place an order?
All of our watches can be purchased online through our secure online store. If you prefer to buy your watch in person, why not visit our London showroom? No appointment is necessary.
Store Opening Hours: Mon-Fri: 10:30am-5:30pm
Saturday: 12pm - 5pm
Sunday: Closed
63-66 Hatton Garden, London
EC1N8LE
United Kingdom
EC2M 7QN
Do you accept deposits?
We do accept deposits on our watches, all deposits are non-refundable.
To discuss making a deposit on a watch, please visit us in-store or contact us via email or telephone to discuss your requirements.
Phone: 020 3479 1477
Mobile: 07888 888835
info@kingsnqueens.com
How do i cancel my order?
To cancel your order, contact us ASAP via e-mail:info@kingsnqueens.com
Can i sell my watch?
Yes! At Kings N Queens, we can help you sell your watch. Visit our Sell Your Watch page to find out more and start the selling process.
Do you offer any warranties or guarantees on your products?
Yes, we offer warranties on all our luxury watches and jewelry to give you peace of mind with your purchase.
What are your store hours and location?
We are located in Hatton Garden, London. Our store hours are Mon-Fri: 10:30am-5:30pm
Saturday: 12pm - 5pm
Sunday: Closed. Please visit our website or contact us for more details.
How do you authenticate watches?
Our expert team is fully trained in verifying and authenticating watches. Following a meticulous process, we ensure you can shop in confidence when purchasing your next watch.